Business management · Companies running operations on Odoo
Systems integration: intelligent CRM and Odoo connected to the business
The initial problem
CRM and ERP information fragmented across systems that did not communicate, with heavy technical dependence to get simple answers about the business itself.
The previous process
Data lived separately across Odoo, e-commerce, accounting, and external CRMs, and consolidating it required technical intervention case by case.
The solution we implemented
Connectors and APIs for bidirectional communication between Odoo and critical systems (e-commerce, accounting, external CRMs, and internal databases), plus an intelligent CRM that brings the sources into a coherent environment and enables natural-language queries for non-technical users. Architecture with RAG, APIs, data pipelines, and a modern front end, deployable with microservices in the client's cloud.
Integrated systems
- Odoo
- E-commerce
- Accounting
- External CRMs
- APIs
- RAG
The result
Greater operational autonomy, data synchronization, clearer processes, living documentation, and a unified view of the business.
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