Paraná, Entre Ríos · Argentina
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Possition IAPossition IAEfficient AI for Business

PossitionAI agents for businesses and SMBs: Digital employees that work 24/7.

At Possition we build custom AI agents that serve customers, reply on WhatsApp and automate repetitive tasks, connected to your CRM and ERP.

  • 24/7 service
  • They plug into your systems
  • Implementation with a guarantee
  • 130+ tested microservices
  • Guarantee on every implementation
  • Your server hosts your project's code
  • 24 h to answer your inquiry

Companies that have worked with us

  • Crossity logo
  • Mirstravel logo
  • Open IT logo
  • Odoo Concept logo
  • Balanz logo
  • Gexplo logo
  • Insid IA logo
  • Humand logo
  • Arthais Systems logo
  • Clic Latam logo
  • Facultad de Ciencia y Tecnología · UADER logo

What we do

AI agents and process automation for businesses

AI that answers, sells and supports your customers around the clock, and processes that run on their own, with no repetitive work for your team.

Possition virtual assistant answering on WhatsApp, web, email and phone, taking the conversation from inquiry to quote, sale or booking.

01Answer first, sell more

AI for customer service, sales and support

They reply in seconds, sell for you and handle day-to-day support.

  • WhatsApp, web, email and phone, 24/7
  • Quotes, bookings and orders in the chat
  • Tech support and hand-offs with the full history
Process automation flow: incoming documents, AI/OCR reading, validation against business rules, automatic action and update of the CRM or ERP.

02Grow without adding headcount

Process automation

Repetitive work runs on its own, with no typos and no system change.

  • Documents and forms entered without typing
  • Automatic approvals, alerts and follow-ups
  • Reports and systems always up to date

Not sure where to start?

In the free assessment we measure your process and tell you what pays off.

Get a free assessment

Why Possition?Record-time implementations

Implementing AI in your business shouldn't take months. Or cost a build from scratch.

Most AI projects get delayed for the same reason: someone builds from scratch something that has already been solved. Months of development, testing and tweaking before you see the first result.

At Possition we chose a different path.

The Possition advantage

Our Microservices Lab

We have built, tested and refined more than 130 microservices: small pieces of software that each solve one specific task. Connecting to your systems, processing information, answering questions, automating processes, integrating communication channels.

Every piece has already been through the testing, the bugs and the fine-tuning that any new build still has ahead of it. It's ready.

When your project arrives, we don't start from a blank page: we pick the pieces you need, combine them and adapt them to your business.

That way our time, and your investment, go into the only thing that doesn't exist yet: what makes your company different.

Others promise speed. We built it before you arrived.

Tell us about your project

How we work

Agile methodology: progress you can see

We work in short cycles. Instead of waiting months for a final result, you see concrete progress at every stage: you try it, share your feedback and we adjust along the way.

No surprises at the end of the road.

  1. BuildWe ship a part that already works
  2. ReviewYou try it and tell us what you think
  3. AdjustWe improve it with your feedback

And it repeats, cycle after cycle

Quality control

Before we hand over your agent

  1. We study your data in depthWhat your customers ask, how your team answers and which systems you use.
  2. We train it on your informationYour products, your prices, your rules and your tone of voice.
  3. We pick the language modelWe compare several and keep the one that performs best for your case.
  4. We try to break itWe test 100% of the flows with extreme tests.
  5. We deliver it with a guaranteeOnly once it passes every test.
    • Proven quality
    • Guaranteed
What this means for you
SpeedYour agent or automation up and running in a fraction of the time of a traditional build.
Less riskYou build on proven components, not on experiments.
Real customizationSolutions shaped to your processes, not generic templates.
Full controlYou know what stage your project is at, at all times.

GREEN AI

More intelligence.Fewer resources.

We test different models and pick the one that solves each task with the lowest possible consumption.

Fewer tokensOptimized prompts and context.
Efficient modelsThe right model for each task.
Positive impactA smaller footprint. More sustainability.
A green sprout growing on a lit technological base, symbol of Possition's green AI
Efficient LLM modelsAutomations + logicLower token use
Technology that scales,
without scaling your costs.
Efficiency for your business. And for the planet.
Lower token use ↓without giving up quality
Better return as you scale ↑cost does not follow usage
Smaller carbon footprint less compute, less energy
More innovation,
less impact.

Our team

The team behind the agents

People with experience, vision and purpose. We combine technical talent in artificial intelligence with business know-how to turn AI into real results.

FAQ

AI agents for businesses: what we're asked most

What is an AI agent for businesses?

It is a digital employee powered by artificial intelligence that automates a company's repetitive tasks around the clock: it serves customers on WhatsApp, web or phone, processes documents and integrates with the CRM and ERP. It executes tasks with explicit rules and hands off to a person when judgement is needed.

What tasks can an AI agent handle in a company?

Besides serving and supporting customers 24/7 on WhatsApp, web or phone, an AI agent can issue invoices, send payment reminders, classify documents, enter data into your ERP or CRM, book appointments and follow up on every case. That takes your team out of repetitive operational work.

Can an AI agent handle technical support?

Yes. Beyond customer service and sales, an AI agent handles first-level support: it guides people step by step, checks the status of an order or a ticket and, when the case calls for it, hands it to your team with the history and diagnosis already loaded.

How is an AI agent different from a chatbot?

A chatbot answers questions. An AI agent also acts: it queries your CRM or ERP, enters data, books, quotes and logs every action. That is why it automates complete processes, not just the conversation.

Which systems do the agents integrate with?

The ones you already use: WhatsApp Business, CRM, ERP (for example Odoo), calendars, email, databases and internal documentation. They read from the source of truth and write where it belongs, with no system migration.

How do you know whether a process is worth automating?

We measure before and after with the same unit: cost per case, capacity and contribution margin. We assess the opportunity cost of staying the same and when you reach break-even by lowering fixed and variable costs. If automating doesn't pay off, we say so.

How much does it cost to implement an AI agent?

We quote by hours and by the resources the project requires, based on its complexity. Each proposal details roles and estimated hours, includes a one-month guarantee, and the code is hosted on the client's server.

How long does it take to get an AI agent running?

A narrowly scoped agent, on a defined workflow with few integrations, can be operational in weeks. Processes that span several systems need more stages. During the first weeks it is worth running it in parallel with the manual process to compare results.

How do you guarantee the quality of an AI agent?

Before building it we study your data in depth. We train it on your information, compare language models until we find the one that performs best and test 100% of the flows, including extreme tests that try to break it. Only then do we deliver it, with a guarantee.

Can AI agents handle phone calls and voice messages?

Yes. Besides WhatsApp, web chat and email, we implement voice agents with conversational AI (Dialogflow and Google CCAI) that understand intent, resolve repetitive queries and hand over to an operator with the full history, without becoming a voice IVR.

Does an AI agent replace my team?

No. The agent handles the repetitive work —answering, entering data, scheduling, following up— and hands over to a person when judgement is needed. Your team leaves the day-to-day grind and focuses on work that requires professional judgement, with the same structure.

Do you work with SMBs and outside Argentina?

Yes. Possition is an Argentine company based in Paraná, Entre Ríos, that implements AI agents for SMBs and enterprises across Argentina and Latin America.

First step

Let's find the agent that fits your operation

We review the process, the volume and the systems you use, and tell you which agent fits, what isn't worth automating and what it would cost to run. At no cost.

Tell us about your operation →

We reply within 24 hours · no commitment